Christmas Eve. 1914. The Western Front. A world at war. Have you heard the story of what happened that night? There are many versions of...

We may be able to walk and chew gum at the same time, but can we effectively and accurately complete more complex tasks or projects while...

Does the idea of speaking in public cause you to feel anxious? Do you avoid situations that require speaking in front of others? Does...

Do you remember the first time you were asked to introduce a speaker? Maybe you were handed a 10-page resume listing hundreds of...

Have you ever been asked “Tell me about yourself” or “What do you do?”? Are you prepared with a succinct response clearly conveying the...

Small talk – it gets a bad rap – it’s fashionable to dislike and make fun of. Does small talk deserve a negative image? Or does it have...

A message that is personalized is more powerful. More transformative. It changes from being merely a good idea to something that can...

Have you ever felt like you’re the only one who can tell your story or market your program or service? If so, you need a change in...

Numbers, data, and statistics make up much of what we communicate about nutrition. From simple statements like “make half your plate...

Would you like to communicate with future generations and share special memories with your children’s children and beyond? Would you like...

Creating compelling content is achievable when your message speaks to the whole person. Compelling content accounts for what your...

How do you miscommunicate? Let me count the ways! I have personified 11 common ways we miscommunicate, giving each one a “face” and a...

How often do you read a text or an email and encounter an unintended message like in the image above? Meet Miss Print, AKA autocorrect,...

When I ask audiences to select their communication goals, being concise is a common challenge. Why do we struggle with wordiness and why...

What is a sure way to lower one’s credibility? Mispronounce a word with a familiar pronunciation to the audience. When this happens,...

If someone asked you, “Are you a leader?” How would you respond? a) Yes, always b) No, never c) Sometimes, it depends Many...

What is a leading cause of medical mistakes, business blunders, and relationship breakdowns? Meet “Miss Taken” – AKA the message is...

Miss Interpretation – AKA not getting enough information to know what is meant, which can include something as simple as whether the...

Have you ever… … been misunderstood? … sent a message that was misinterpreted? … published a post on social media and later realized it...

Was your communication successful? Did it achieve the desired outcomes? Did the audience pay attention, engage, learn, and take the...