This post describes how to respond to questions that are often labeled “stupid.” It shares an excerpt from Chapter 36, updated to reflect answering questions in person, virtually, and in writing, such as on social media or responding to comments online.

This is the question everyone dreads. Nutrition communicators will never know the answer to every question, but they should know how to answer most questions related to the content within the presentation or article the communicator is being asked about. Preparing ahead of time and anticipating potential questions should eliminate the potential for having to say “I don’t know” very often. In this post, we will explore how to effectively respond to questions when we don’t know

No matter the way a question comes to us, answering effectively is best accomplished by following six smart steps.

Effective communication requires the communicator to possess a mixture of personal qualities and skills. Qualities and skills to be learned.

Communicators benefit from using visual aids because information is conveyed more efficiently and effectively than with words alone. Visual

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When you open your mouth to speak, what is the first sound you utter? Is it um or ah as you decide what to say? When you give a speech or...